Azura is a delight for guests of all ages

Guest reviews of Azura

Azura offers an incredible choice of bars, restaurants, sports and spa facilities, entertainment, plus lots of other exciting and unique features. Find out what guest had to say about their time on Azura.

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Our cabin stewardess GRACE was brilliant But overall we didn’t feel that service was particularly over and above that required Not their fault as so my customers and not all appreciative and dismissive

18 Mar 2019
Good morning,

Many thanks for taking the time to get in touch with us.

Although I am delighted to see you cabin stewardess Grace was brilliant, we are saddened to learn that you feel the service was not up to expectation. We try to provide the best service that we can to all our guests, so rest assured, take this sort of feedback very seriously. I have taken note of all points made within this review and fed them back to the relevant department.

Despite the service issues, I do really help we can welcome you on board in future. I am so sorry if this impacted your cruise, but please do let us know if there is anything else we can do to help.

Kind regards,

James Cook
Guest Relations

Customer Service Team | P&O Cruises

All crew staff were excellent, especially in the dining areas. The food & service in the Oriental was 1st class. Entertainment was of very high standard, when we managed to get a sun lounger on deck during sea days. All these sun loungers with towels, hats, bags, but no bodies was the reason not to give 5 stars.

Mr Cunningham | 18 Mar 2019

overall a great cruise
staff very helpful and always pleasant,food in buffet very bland

Mrs Henderson | 18 Mar 2019
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